Issue is fully resolved on all affected accounts

Frontend article updated dates are now restored for all affected accounts. We are monitoring the situation to ensure there is no regression.

Article stale statuses and updated dates in the dashboard are fully restored. We are working to restore user-facing updated dates.

A subset of accounts is showing an incorrect updated time and stale status for articles. We have identified the issue and are working on a resolution

We're now seeing Ask AI performance return to baseline across all accounts.

Ask AI is currently returning "Could not search" type errors on some accounts. We're expecting a fix for this to ship imminently.