History
Jun 2026 - Aug 2026
Incident
Ask AI not returning search results on some accounts
Affected services:
Custom Domains
HelpDocs Subdomains
Lighthouse Embed
Resolved
We're now seeing Ask AI performance return to baseline across all accounts.
Jun 04, 10:50 AM
Identified
Ask AI is currently returning "Could not search" type errors on some accounts. We're expecting a fix for this to ship imminently.
Jun 04, 10:42 AM